Terms and conditions

Thank you for visiting our website. We take the privacy of your information very seriously and aim to meet current internet best practice. Our services are designed to give you the information that you want to receive. Our privacy policy below explains how we will collect and use the information you give us.
This privacy policy is published by Contact Customer Services Number (CCSN) which is a trading style of Evolcom Ltd (“Evolcom” or ” we” or ” us”). Evolcom Ltd is a company registered in England under number 10030392, with its registered address at 3b Lockheed Court, Preston Farm, Stockton on Tees, TS18 3SH, UK. (“Evolcom Ltd Address”).

1. OUR APPROACH

Evolcom takes the privacy of its users seriously. We want you to feel confident about the privacy and security of your personal information. Generally, you can browse through our website without giving us any information about yourself (including your email address). When we do need your personal information to provide services that you request or when you choose to provide us with your personal information, this policy describes how we collect and use your personal information.
All reasonable care will be taken to prevent any unauthorised access to your personal information and we will never disclose your information to third parties for commercial gain.

2. INFORMATION COLLECTION

We collect personal information (such as your name, email address and any other details you provide to us that identifies you as an individual) from you when you submit a request for information or when you submit your details for any other reason. Personal information will only be collected with your consent.
When you browse our website, we may also log your IP address (the internet address of your computer) to give us an idea of which part of our website you visit and how long you spend here. We do not link your IP address to any other personal information that you send to us. Like many other websites, we may use a standard technology called a “cookie” to collect information about how you use the website (see section 6. Cookies)
Save for the use of cookies, we do not automatically log data or collect data apart from information you specifically provide to us.

3. USE OF INFORMATION WE COLLECT

We will use your information for several general purposes including: fulfilling any requests for information or services placed by you, processing any other transactions authorised by you, keeping you up to date with news about CCSN or Evolcom, our products and services, and providing other information to you which we think you may find of interest. Your personal information shall not be used for any other purposes.

4. WHO MAY PROCESS DATA

Your personal information may be processed by us in accordance with this privacy policy. We take all reasonable care to prevent any unauthorised access to your personal data. Personal information will not be sold or transferred to unaffiliated third parties without your prior consent.

5. SECURITY MEASURES

We are serious about guarding the security of your personal information that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss. However we cannot guarantee the protection of your personal data as due to the nature of the Internet, the Website is theoretically accessible by any user of the World Wide Web. You should be aware that when you disclose personal information on the Website it may be collected by another user and may result in unsolicited messages from other Internet users.

6. COOKIES

6.1 What is a cookie?
A cookie is a small text file that may be placed on your computer’s hard-drive when you visit a website so that the site can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number. The only personal information a cookie can contain is the information that you supply yourself. A cookie cannot read data from your hard disk or read any other cookie files created by other websites.
You can find more information on cookies, their use and your rights, if you visit http://www.allaboutcookies.org/.

6.2 How we use cookies

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer (see section 6.3 How to disable cookies). This may prevent you from taking full advantage of the website.
Data collected by cookies will not otherwise be passed to any third party, the data is kept for internal use only. Our cookies will not be used to analyse your visits to other sites.

6.3 Disabling cookies

By changing the settings of your browser, you may opt to accept cookies, to be informed when a cookie is being placed on your PC or to reject all cookies.
Both Netscape and Microsoft Internet Explorer (MSIE) allow some level of cookie verification or choice. Netscape 3.0 and MSIE 3.0 provide you with an alert before accepting cookies. This way you can voluntarily choose not to visit a site or areas of a site that use cookies.

7. WHAT IS A WEB BEACON?

Some of our web pages may contain electronic images known as web beacons (or sometimes known as clear gifs or web bugs) that allow us to count users who have visited our web pages. Web beacons collect limited information such as a cookie number (see section 6. Cookies), time and date of a page view, and a description of the page on which the web beacon resides. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of our site or particular campaigns.
You can find more information on web beacons, their use and your rights, if you visit http://www.allaboutcookies.org/.

Terms & Conditions

This website (“Website”) is owned and operated by Evolcom Ltd (“Evolcom” or ” we” or ” us”). Evolcom Ltd is a company registered in England under number 10030392, with its registered address at 3b Lockheed Court, Preston Farm, Stockton on Tees, TS18 3SH, UK. (“Evolcom Ltd Address”). Your use of this website will be governed by the terms and conditions set out below and the terms of our privacy policy (“Terms and Conditions”). Please read them carefully.
We reserve the right to change these Terms and Conditions at any time without notice by posting changes on the Website. It is your responsibility to familiarise yourself with the Terms and Conditions regularly to ensure that you are aware of any changes. Your use of the Website after a change has been posted will signify your acceptance of the modified Terms and Conditions.
If you do not agree with these Terms and Conditions, please do not use this Website.

1. INTELLECTUAL PROPERTY

1.1 Copyright

All Website design, text, graphics and the selection and arrangement of them are either Copyright © Evolcom Ltd or its third party licensors. All rights are reserved.

1.2 Trade Marks

All trading names, brand names, products and service names and titles and copyrights used in the Website are trademarks, trade names and service marks or copyrights of their respective holders. No permission is given by us for their use by any person other than such holders and such use may constitute an infringement of the holders’ rights.

1.3 Restricted Use of Website Content

Permission is granted to electronically copy or print portions of this Website for your own personal, non-commercial use. Any other use of materials on this site without our prior written consent is strictly prohibited.

2. DISCLAIMER

2.1 We do not warrant that the Website will be available at all times or that it is virus or error free. Whilst we make all reasonable attempts to exclude viruses from the Website, we cannot ensure such exclusion and no liability is accepted for viruses. You are therefore recommended to take all appropriate safeguards before downloading information or images from the Website.
2.2 The Website is for information purposes only and is provided on an “as is” basis. We accept no liability for the accuracy, completeness, currency or truth (save for fraudulent representations) of any of the information contained in the Website or for any reliance placed by any person on such information.

2.3 Any advice given on this Website is for guidance purposes only. Any such advice should not be relied upon or used as a substitute for legal or other professional advice on your specific requirements.

2.4 Except as stated herein, all warranties, terms and conditions, whether express or implied, statutory or otherwise relating to information and material on this site or sites accessed through this site are excluded to the extent permitted by law. Any applicable warranties will be set out in our terms and conditions relating to the provision of our goods or services.
We will not, and our suppliers and licensors will not, be liable whether in contract, tort or otherwise for any loss or damage which:

1. arises other than through our negligence or the negligence of our employees agents or contractors; or
2. is not a reasonably foreseeable consequence of our negligence; or
3. is any business loss including but not limited to loss of revenue or loss of profits or loss of anticipated savings or wasted expense or data being lost or harmed or for any indirect, special or consequential loss or damage of any kind arising from access to or any use of the information and material contained on this site or any site you may access through this site.

3. LINKS TO THIRD PARTY WEBSITES

3.1 Certain links on the Website may lead to other websites – which are not under our control. The use of third party websites is entirely at your own risk and we accept no liability for the content of any linked site or any link contained in a linked site. Links provided on the Website are provided to you only as a convenience and the inclusion of any link does not imply reliability and endorsement by us of the content of any third party’s website.

3.2 These Terms and Conditions do not apply to any third party website linked to the Website. You should read the terms and conditions of those websites before using them and direct any questions or comments about the linked website’s contents to the relevant website provider.

3.3 You are not entitled (nor will you assist others) to set up links from your own websites to this Website (whether by hypertext linking, deep-linking, framing, toggling or otherwise) without our prior written consent, which we may grant or withhold at our absolute discretion.

4. COMMUNICATIONS VIA THE WEBSITE

4.1 Where you are given the facility to enter information on to, or communicate via, the Website you agree to use the Website for lawful and civil purposes only and that you will not (nor allow others to):

• 4.1.1 post or transit any material which is offensive, racist, abusive, indecent, defamatory, obscene or menacing;
• 4.1.2 impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any one or any entity;
• 4.1.3 post or transmit any statements which are intentionally false or misleading;
• 4.1.4 post or transmit any material which you do not have the right to transmit; or
• 4.1.5 post or transmit any advertising, promotional materials or other forms of solicitation.

4.2 You agree to fully and effectively indemnify us and keep us fully and effectively indemnified from and against all costs, claims, liability, expenses (including legal expenses), damages and losses incurred by us as a result of a breach by you of the provisions contained in this clause 4, whether arising under tort, statute or otherwise.

5. CHANGES TO WEBSITE

We are serious about guarding the security of your personal information that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss. However we cannot guarantee the protection of your personal data as due to the nature of the Internet, the Website is theoretically accessible by any user of the World Wide Web. You should be aware that when you disclose personal information on the Website it may be collected by another user and may result in unsolicited messages from other Internet users.

6. ENTIRE AGREEMENT

These Terms and Conditions represent the entire understanding relating to the use of the Website and supersede all other statements, representations or warranties (whether written, made electronically or orally) made by us. Nothing in these Terms and Conditions shall affect the liability of either party in respect of any misrepresentation, warranty or condition that it makes fraudulently. Any rights not expressly granted in these Terms and Conditions are reserved by us.

7. SEVERANCE

If any provision of these Terms and Conditions are found to be invalid or unenforceable by a court, it will be severed from the rest of these Terms and Conditions which shall remain unaffected.

8. LAW AND JURISDICTION

These Terms and Conditions will be governed by the laws of England and Wales. Disputes arising in relation to this Website shall be subject to the exclusive jurisdiction of the Courts of England and Wales.