How to Contact Waterstones

This number is available for customers who wish to get in touch with a team member regarding any issues or enquiry.

Although essential information such as store locations and opening hours are available on the Waterstones website, customers often prefer to speak directly with a Waterstones team member. For example, customers may wish to enquire about the availability of a book, especially if it is a new best seller. Customers may also want to enquire about the click and collect service and various delivery options, including whether they are eligible for free delivery.

Another common reason for customers to call the Waterstones phone number is to find out more about the Waterstones rewards card system. Customers may be interested in the various perks of registering for a reward card and how their points can be redeemed.

In addition, customers are encouraged to call the Waterstones contact number if they need to speak to the company regarding any feedback on their book shopping experience. A friendly team member will be happy to address any concerns from customers.