Virgin Trains Customer Service Number
Virgin Trains operates West Coast and East Coast routes that serve major cities such as London, Birmingham, Manchester, Liverpool, York, Leeds, Glasgow, Edinburgh and Aberdeen. Before making a journey though, you might benefit from talking to a customer service representative.
- Company Name: Virgin Trains
- Customer Service Contact Number: 0870 258 0154
- Calls to 087 numbers cost 13p per minute plus your phone company access charge.
- Customer Service Address: Virgin Trains FREEPOST BM 6613 PO BOX 713 Birmingham B5 4HH
- Opening Hours: 8.30a.m. – 6.15p.m.
- Website: www.virgintrains.co.uk
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How to Contact Virgin Trains
The Virgin Trains contact number to call is 0870 258 0154. The customer service team at the transport provider can come to your aid on this line from 8:30am until 6:15pm.
Please note that due to security reasons and personal data protection issues, the Virgin Trains customer service team can only speak to the person who made the booking.
There is another Virgin Trains phone number available for passengers who require assisted travel, and you can get the details for this by calling the main Virgin Trains customer service number. Bear in mind that passengers are advised to call at least 24 hours before their train journey if they need extra assistance.
There is also a bike reservation number and a number for those who want help travelling with pets or extra-large luggage, and a Virgin Trains phone number to book a Red Carpet service. Again, information on these contact details is available via the main customer service number.