How to Contact Universal Credit

To find out if you can claim, the Universal Credit contact number to dial is 0870 258 0107. You can also call this number if you would like to report changes to your circumstances.

The Universal Credit customer service number is open Monday to Friday from 8:00am to 6:00pm.

Another reason to call the Universal Credit phone number is if you need information in alternative formats, such as via audio CD, braille or large print. You might also have questions about applying or wish to chase a payment.

Unless you are a Welsh speaker, applying for Universal Credit needs to be done online. However, you can call the Universal Credit number if you need help finding or using a computer.

Once you have applied, your next step is to get in touch with your local Jobcentre Plus for an appointment.