How to Contact RBS

When you call the RBS customer services number, the bank will ask for you the customer number and PIN which you may be using as your digital banking login.

You should call the RBS phone number as soon as possible should your card be lost or stolen – and their representatives will also be able to assist if you’re concerned that you have been a victim of fraud.

While on the phone, you might be asked some of the security questions which were established when you set up the account – and it’s possible you’ll be expected to confirm details about recent transactions, such as where they took place and the amount they were for.

This RBS number can be used to complete telephone banking, and if you have queries about your credit card or current account. Indeed, you may need to chat to an adviser about an insurance policy you have through RBS, seek clarity about a loan or mortgage, or make changes to benefits you enjoy through the MyRewards programme.