How to Contact Next

There are several Next contact numbers, with the Next customer service number being 0870 258 0111. This can be used for online and directory orders, payments, return requests and to check account balance information. Even if this Next phone number is unable to help you directly, the advisor you speak to will be able to transfer you to someone who can.

You can also call the professional and friendly team if you wish to make an enquiry about a store purchase or register a complaint.

The customer service representatives at Next will do their best to answer your call as quickly as possible and to address your concerns or direct you to someone who can. However, there are times when the lines get busy. If you don’t want to wait for your call to be answered, you can request a callback service via the website.