How to Contact Lego Shop

With a call to the Lego Shop customer service team, you can check the status of order, or let the team know of any missing or damaged bricks in your Lego set.

Call the Lego Shop phone number if you want to return an item or you are having difficulty with payment for your online order. If you are struggling to construct your Lego model, you can access instructions online or talk to a member of the Lego Shop customer service team for assistance.

The Lego Shop contact number is ideal is you want to chat about Lego VIP membership too. The VIP program awards points every time you shop at the Lego Shop. Points earn rewards to provide discounts off orders. Members also enjoy early access to new Lego sets and special promotional gifts.

Please note that if you have a query about Lego video games, you should instead contact Warner Brothers, which publishes the games.