How to Contact Hastings Direct

The Hastings Direct telephone number can get a little busy during peak times, meaning you may have a short wait before speaking to an adviser.

Once connected, it’s easy to make changes to your personal information – or adjust your insurance policy. You can also request documentation such as your certificate of insurance, or proof of a no-claims discount.

It is worth bearing in mind that this is not the Hastings Direct customer services number to contact if you need to report an incident or make a claim against your insurance – something which you should do with urgency if you have been in a car or motorbike accident, or your home has fallen victim to a burglary or a fire. In this case, their 24-hour incident hotline is 0333 321 9800.

Hastings Direct puts a strong emphasis on offering “refreshingly straightforward insurance”, meaning dealing with their UK-based staff should be quick and easy.