How to Contact giffgaff

giffgaff also has a money service where you can apply for credit cards, a loan, arrange car insurance, and switch energy suppliers. It also offers free credit reports.

As the company is owned by O2, there is no giffgaff contact number for general enquiries, nor is there a giffgaff phone number for sales or customer service. Instead, all support is web based, and there are three areas in which to find help: the knowledge base, community forum and agents.

The extensive knowledge base provides answers to frequently asked questions about all aspect of the giffgaff service.