How to Contact Decathlon

For advice on placing and receiving your order, the Decathlon customer service team can be with you in an instant, and help you locate your nearest Decathlon store.

Ring the Decathlon phone number to cancel an order or arrange a return. Operators can help if you are having problems with the online system too. The Decathlon customer service number is also the best place to direct technical queries about using any products you have purchased.

Decathlon was formed in 1976 in Lille, France and launched in the UK in 1999. Today, it sells its own branded products, as well as those of leading names like Puma, Adidas, Kappa and Speedo. The retailer also sells gift cards for customers to purchase products from stores or on the website.

Decathlon accepts all major credit cards and PayPal payments, and offers a membership card that entitles you to free one-day delivery, as well as invitations to participate in Decathlon sporting and fitness events.