How to Contact CSA

A couple can make their own child maintenance arrangement known as a “family based arrangement”. However, if the parents cannot agree on the level of financial support, the Child Maintenance Service can make an assessment for them.
 
Before you ring the CSA phone number, it should be noted that there are six regional offices. Each one has its own phone number:
 

  •    Falkirk (Scotland and North East England) – 0870 258 0127
  •    Birkenhead (North West England) – 0870 258 0125
  •    Dudley (the Midlands) – 0870 258 0126
  •    Belfast (East England) – 0870 258 0124
  •    Plymouth (South West England) – 0870 258 0129
  •    Hastings (South East England) – 0870 258 0128

 

You can also call the main CSA customer service number on 0870 258 0123. By dialing the CSA contact number, a CSA customer service adviser will be able to direct you to the correct person.